MANMAID CARE
Everyday disability support when you need it
MANMAID CARE
Everyday disability support when you need it
Manmaid is an independent service provider that works alongside service users in the ACT.
For a decade we have matched individuals of all ages and abilities with likeminded support workers with the aim of assisting a whole range of great individuals to live their best lives.
Ongoing Support
We know just how lucky we are that the majority of Manmaid service users have been supported by us for a number of years.
The relationships that we’ve been able to build with service users, families, coordinators, plan managers and health care professionals have assisted us greatly in providing a high standard of person centred support.
Connection and Relationships
We endeavour to match service users and support workers with similar interests, and always attempt to employ people with great personalities and bags of common sense.
Not everyone clicks obviously, and we make no insistence that people work together when they meet. There is no point working together if the chemistry isn’t there.
Build Skills and have fun
The one thing we want for everyone involved with Manmaid is to enjoy spending time together.
Looking forward to that part of the week when a service user and support worker get to hang out, learn a skill, get creative, spend time in the community or just have a good chat, is a great feeling.
Our support services include
Daily Living Support
Assistance with everyday tasks to promote independence.
Social and Community Participation
Support to engage in social activities and connect with your community.
Skills Development
Building skills to enhance your personal and professional life.
Personal Care
Assistance with personal hygiene and grooming.
Household Tasks
Help with cleaning, laundry, and other household chores.
More Support
Looking for additonal support?
Contact us today and we’ll let you know if we can help.
With Manmaid, you get what you see.
We’re 100% transparent because there is no point being anything else.
If we can’t help you, we’ll tell you. We won’t send strangers to your door, expecting you to work with people you’ve never met. We won’t employ people that would rather spend the shift looking at their phone than talking to you. We won’t tell you we can do a shift when we can’t.
Yes, we get sick, and sometimes we can’t cover those shifts, but that aside, Manmaid can guarantee that continuity and a superior standard of support is what you will receive as a Manmaid service user.
Jerry Kirbell (left) and Paul Garlick, Co founders of Manmaid Care
Jerry Kirbell received a commendation for Excellence in Support Work in the 2023 ACT Chief Minister’s Inclusion Awards.
What People are saying about Manmaid Care
Manmaid is truly client centred. Jerry came and met me and my dogs at my house and learned about who I am and what is important to me. He then found a carer perfectly matched to me and my needs.
Manmaid are local, meaning your NDIS money goes back into building the local community. They are flexible, Jerry is easy to contact and prompt in responding as well as responsive to if your needs change.
I am so pleased I chose Manmaid as my provider and have had nothing but positive experiences. I cannot recommend them highly enough.
We have been using Manmaid Care for nearly a year now. Manmaid go above and beyond to make sure that support for the client is a perfect fit. If any queries arise they are always approachable and eager to help.
We’ve been using Manmaid for nearly 10 years, and we can’t speak highly enough of their exceptional service. The support staff are not only thoroughly vetted, but also incredibly professional and genuinely compassionate.
Any issues that have come up over the years have always been addressed promptly and efficiently, with a deep sense of care and understanding—both for our brother and for us as his guardians.
Jerry, who runs the agency, ensures that everything operates smoothly and consistently goes above and beyond, demonstrating a personal commitment to providing the best possible care.
Prior to finding Manmaid, we had worked with several larger services, but none ever made us feel that anyone truly cared about our brother’s well-being. With Manmaid, it’s different—we’ve always felt supported, respected, and valued.
We highly recommend Manmaid to anyone in need of reliable, compassionate, and dedicated support.
Manmaid offer a professional and highly personalised service. I have been particularly impressed with their commitment to understanding the client and making sure they are comfortable with the support workers being provided. No sudden shift changes. No unexpected people turning up at the house. As the parent of young adults who are clients of Manmaid, I can always be confident that my children will not be left feeling anxious or concerned because someone unfamiliar has turned up for a shift. Thank you Jerry and Paul for always being so helpful and approachable.
Manmaid Care has significantly enhanced the quality of my family member’s life. While her family provides support, we can’t always be there for her every day.
We’ve tried other providers, but none have met my family member’s social and emotional needs as well as Manmaid. Their personalised care and attention have made a noticeable difference in her well-being.
We can’t recommend them enough.Thank you Jerry and Paul and Carers for all you do.
Frequently Asked Questions
Is Manmaid Care an NDIS service provider?
Manmaid is not currently an NDIS service provider, though we do adhere to NDIS guidelines, price capping, and only work with NDIS registered coordinators, plan managers and self-managing service users.
Will I work with the same support worker each week?
Manmaid ensure that service users only work with support workers following a meet and greet and, where possible, a buddy shift. After these, the service user and support worker will then decide whether they wish to work together.
Once the shifts are agreed upon, the same support worker will carry out the shifts unless on holiday or sick. Upon request, a second support worker from the team can be introduced to cover the shifts.
Are you a cleaning company?
Manmaid is not a cleaning company. We support service users to build skills in this area. Manmaid support workers are happy to work alongside service users to clean their home. Our ethos in this area is ‘we do WITH, not FOR.
Do only men work for Manmaid Care?
Not at all. We have plenty of male AND female support workers on the Manmaid team.
Do I have to use all of my plan hours with Manmaid Care?
Definitely not! It’s entirely up to the service user and their coordinator how long and how many shifts Manmaid support workers do with a service user. Service users are free to work with whoever they wish.
What if I am not happy with something?
Let us know straight away!
If we can fix it, we will, and if not, you can change support worker or cancel supports straight away with no notice period. For anything more serious, you will have all of the information on which NDIS departments you can contact in your yearly service agreement.
Do I have to pay anything for the support worker if we go out?
The only things that you would be asked to pay for would be admissions into things like the cinema. If you have a companion card however, most places allow the support worker free entry when they are with you.
How are travel km's charged?
Service users only pay for KMs whilst they are in the vehicle, or if the support worker has been sent on an errand for them. Service users are not charged for support workers’ travel time or KMs to or from the shift.
Will I be given information about a service user before I work with them?
Yes. We always compile as much information as we can, from the service user, family members, the coordinators, and any health care professional, into a care plan. Support workers are shown this prior to meet and greets taking place. We have also provided support worker resumes to service users from time to time.
How many service users will I have to support at once?
Manmaid Care provides one to one support to service users. Support workers may be asked to support service users at various groups and classes, but they will still be providing one to one support.
Contact Manmaid Care
Send us an email
Every relationship begins with a conversation.
Let’s connect and see if we are the support team for you.